Terms of Service

Lamma Khalij (لمة الخليج), operated by Ayoub Arhori. Last updated: 8 November 2026.

1. Orders

When you place an order on our website, you agree that we may contact you by phone or WhatsApp to confirm it and your delivery address. An order is confirmed once you agree to it with us.

2. Prices and payment

Prices are shown on each product page in the local currency (AED in the UAE, KWD in Kuwait) and include delivery unless stated otherwise. Payment is made in cash to the courier on delivery. We never ask for card or bank details.

3. Delivery

We deliver in the United Arab Emirates and Kuwait through licensed local delivery companies, usually within 1 to 3 days after confirmation. The courier contacts you before delivery. Please keep your phone reachable.

4. Refusing or returning a parcel

You can check your parcel and refuse it on delivery if it is not what you ordered. If there is a problem with a product you received, contact us on WhatsApp and we will find a solution with you.

5. Products

Our products are everyday consumer goods (personal care, home and lifestyle). They are not medicines and are not intended to diagnose or treat any disease. Use them as described on the packaging.

6. WhatsApp messages

We send WhatsApp messages only about your order. Reply STOP or «توقف» at any time to stop them. See our Privacy Policy.

7. Contact

WhatsApp: +966 57 172 7777 · Email: [email protected]